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MK 495: Capstone Team Project Research Guide

A guide to help students complete their capstone project in MK 495

Organizational Analysis

Overview

Organizational analysis research in the context of marketing focuses on evaluating how a company's internal structures, processes, and resources align with its marketing strategies and goals. This type of analysis helps organizations optimize their marketing operations, better meet customer needs, and drive growth.

How you find information related to these topics depends largely on the type of organization you are analyzing. Below, you can find tools for locating this type of information in the library collection for publicly-traded companies.

If you are working with a private company with which you are affiliated, there are many tools which you can use to conduct an organizational analysis, such as surveys, interviews, and internal data collection. You can find some information on common organizational analysis tools here:

Find a Company’s Annual Report/10K (Public Companies)

In the United States

Publicly traded companies in the U.S. are required to file documents with the Securities and Exchange Commission (SEC). Of these documents, the Annual Report and the 10-K (for domestic companies) and the 20-F (for foreign companies) can provide a wealth of knowledge about a company. These financial statements are designed to inform the public (shareholders, investors, analysts, etc.) about the performance of the company.  

Where can I find these reports?

Companies will host these reports on their corporate websites (be aware that these sites may differ from their user-facing websites). When navigating these websites, look for an “About," “Company Information,” "Financial Reports," or “Investor Relations” link. If you are having trouble finding your company's public records, reach out to a librarian for help.  

Example: Boeing Financial Reports  

You can also find 10-K and 20-F reports in the SEC database, EDGAR (Electronic Data Gathering, Analysis, and Retrieval):

In Canada

In Canada, there is no federal agency that regulates all security and exchange matters. Instead, this is done at the provincial and territorial level. You can find a list of those regulators here:

Where can I find these reports?

If you would like to search for data across these regulators, the database SEDAR (System for Electronic Document Analysis and Retrieval) provides access to most public securities documents and information filed by companies across Canada. You can access it here:

One particular item to look for is the AIF or Annual Information Form. The AIF discloses comprehensive business and financial information about the issuer during the most recently completed fiscal year.

Globally

Like Canada and the U.S., most countries have some form of regulatory agency that handles securities and exchange. You can find a list of these regulators by country here:

Clicking through to the applicable agency page in Wikipedia will often provide you with the regulatory body’s website, where you can search for the annual report or 10-K equivalent for that country.

Use Library Databases to Find Company Reports

CityU Library subscribes to a number of specialized business databases that carry high-quality company reports. Keep in mind that you may have to search in multiple databases to determine which database offers the most relevant and substantial reports for your company or industry.  

Here is a list of databases that carry company reports: 
  • Search by company name or ticker symbol
  • From the results page, select report to view:

 

1. Search by Company Name, Ticker, URL or Trade Style

2. Select company details to view or download Report

  1. In the primary Search, enter your company name in the first search box. 
  2. Scroll down to “Document Type” and choose “Company Report"
  3. Click search. 
  1. Click the 3 lines icon ("hamburger icon")
  2. Click "Browse"
  3. Click "Companies"
  4. Input company name, Click "Search"
  5. From results, select company
  6. From company overview page, scroll down to view news, financials, company profiles, and report data.

Pro Tip: Two key pieces to look for in a company report are SWOT analyses and top competitors. You can find more in-depth how-to guides for finding these items here:

Find Journal, Magazine, or News Articles on Companies and their Competitors

Magazine, journal or news articles on your company adds recent data on trends, consumer behavior, advertising, mergers, pricing, etc. Articles are especially useful for finding information about private companies. You can find this type of information by searching the following databases:  

When searching, combine your company name plus any relevant keywords. Make sure to limit your search by date and source type using the filters (located on the left-hand side of the results screen).