What is it?
Blackboard is the Learning Management System (LMS) used to deliver all
online and classroom/web combination courses at City University of Seattle.
Using Blackboard, instructors can post course documents, communicate with
students (through announcements and e-mail) and facilitate asynchronous
discussion between students. In-class students can use the Blackboard
course shell to exchange out-of-classroom e-mail with classmates and the
instructor. Instructors are required to post assignment grades for
courses in all delivery modes in Blackboard's Grade Center.
How do I get access?
Every course is automatically set up with a Blackboard Course Shell,
including in-class courses. PeopleSoft automatically populates courses
when instructors are assigned and when students are enrolled. Instructors
get access to the Blackboard course shell 17 days ahead of the course
start date and students get access two days prior to the course start
date. Courses appear as a hyperlinked list in the Faculty
Portal for instructors or in the Student
Portal for students.
Instructors new to CityU are required to register
for, and complete, an online, interactive Blackboard Basics course or
the Blackboard Basics Competency* before teaching their first class. The
purpose of the Blackboard Basics training course is to teach (or review)
all the skills and controls of the Learning Management System needed to
set up and manage the Blackboard classroom.
Who do I contact if I have problems?
Visit the CityU
24/7 Help Desk or call 866-379-0288 to get help over the phone, or
you may email CityU's Blackboard
Where Can I Learn More?
A student orientation to Blackboard is typically offered as a webinar
near the beginning of each quarter. Check the university calendar in the
Student Portal for upcoming
CityU Blackboard Wizard for Faculty
CityU's Blackboard Support Team is the Wizardry behind this site. The Wizard Blog is full of just in time tips; FAQs; CityU Blackboard tutorials and videos
Created by CityU Blackboard Support team for CityU instructors: Bb Introduction; Control Panel; Bb Tools; Creating an Announcement; Copy Course Content; Edit Content; Creating Learning Modules; Assignment Manager; Assignment Tools Management; Discussion Board; Test Creation; BB Email
CityU Blackboard Support team created handy references in word or pdf format on the following topics: Blackboard 9 overview; Edit a faculty information profile; Edit a faculty information profile; Entering grades in a grade center; Create and manage small groups; Downloading grades; Copying content
Over 50 questions asked by CityU instructors, answered by the CityU Blackboard Support team in the following categories: Announcements; Assessment; Communication; Control Panel; Discussion Board; General Information; Grade center; How to get Technical Help
|Blackboard On-Demand Tutorials
on Demand Tutorials
Short interactive video tutorials show how to accomplish all tasks
the Blackboard 9.1 platform is capable of. Keep in mind the generic
nature of content and CityU may not use all features. Check with
Course Managers if in doubt.
Tour the course environment; Working in the course environment;
Building course content
Using the Discussion Board; Managing Group Work; Blogs and journals;
Announcements and Scheduling
Grade Center; Tests, Surveys, Pools; Assignments
Started with the Grade Center
This short document in the On Demand collection covers the basics
of the Grade Center in just a few pages. Learn how the Grade Center
is structured and how to complete common Grade Center Tasks.
|Blackboard Knowledge Base
Knowledge Base (requires login to Bb)
Log in to Blackboard and click Help at top of any screen to access
the Help Desk and Blackboard Knowledge Base in the left navigation
menu. The Knowledge Base has more than 706 support references, created
by support professionals who have resolved issues for our customers.
It is constantly updated, expanded, and refined to ensure that you
have access to the very latest information.
Instructional topics in the
Knowledge Base (requires login to Bb)
Adaptive Release; Add, Organize, Manage Content; Alerts and Notification;
Announcements; Assignments Tool; Blogs; Calendar; Collaborate; Columns
- Basic Tasks; Columns - Calculated Grades; Contacts; Content Areas;
Content Availability; Control Panel; Course and Tool Settings; Course
Menu; Create Item; Discussion Forums; Download-Upload Grades; Early
Warning System; Equation Editors; Files/Documents; Folders; Glossary;
Grade Center; Groups ; Guest-Observer Access; Journals; Learning
Modules; Links; Module Pages; Performance Dashboard; Properties;
Roster; SafeAssignments; Self and Peer Assessment; Send Email; Settings;
Submissions-Grading; Tests, Surveys, Pools; Tool Availability; Tracking
Reports; Users; Virtual Classrooms; Visual Text Editor
* Instructors with previous Blackboard 9.0 experience, who are comfortable
with Blackboard 9.0, may complete a Blackboard Competency activity. Email
your request to BBsupport, and
the Blackboard coach will send you instructions on how to get started.
Need more help? Ask